Our Bechtle online shop carries products by the number-one purveyor of remote support solutions, TeamViewer. Microsoft, TeamViewer and Bomgar products. Encryption is a valuable feature, for example through public/private keys with end-to-end protection. Professional remote maintenance software not only establishes efficient remote connections, it also minimises the associated security risks. In both cases, it’s important to protect yourself from potential threats lurking outside the protective confines of your LAN. IT administrators need access to those servers you relocated off company premises to reduce costs. They can either carry out the work themselves from a remote location if they have the appropriate permissions, or walk your local user through the process while they watch.Įmployees working on the road or at home need access to company resources safely ensconced behind your firewall. Software such as Bomgar Remote Support and TeamViewer gives your technicians direct access to devices requiring maintenance or configuration. Remote maintenance offers a host of benefits and has become an indispensable part of standardised support for servers, desktop computers and phone systems. Remote maintenance as an efficient IT support solution.

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